Boil Water Notices
May 02, 2019
Precautionary boil water notices are issued anytime a water line loses pressure for any reason, examples: water main breaks and well operation issues. These notices are considered precautionary due to us not knowing without a doubt that the water is safe for consumption. Customers are urged to boil any drinking water at a hard boil for 1 minute before consumption.
We are required to notify our customers by radio, television, and local newspapers. Although it is not a requirement, we also offer a place on this web site to sign up for alerts. You can receive notices via e-mail, text, or both.
We then must collect at least 2 water samples for the area(s) affected by a precautionary boil water notice. These are sent to the health department in Jackson for testing. It takes a minimum of 3 days to get the results of the sample testing. Once we have received notice that all samples are clear. We then lift the precautionary boil water notice. Customers are notified in the same manner used to notify them of the precautionary boil water notice being in effect.